The Customer Who Made Me Learn Computers
I did not set out to become a computer person. A customer simply handed us a problem that happened to need one.
Read the tale
People · Lessons · A few surprises
Gary Tales.
Good stories. Useful lessons.
A few unexpected turns along the way.
From a family business to the early days of PC gaming, these are some of the people and experiences that shaped how I work: listen, stay curious, and help solve the problem in front of you.
Explore the TalesStories from along the way
Every experience leaves you with something.
Today, I bring these lessons to chapters, dealerships, and small businesses. The tools change. Making yourself useful, building trust, and keeping people connected still matter.
Start With the End Result
A grainy video on a computer screen gave me a much better education than the one I thought I was missing.
Read the taleThe First Game I Ever Helped Was Wolfenstein 3D
Sometimes being helpful means installing an unpublished game from a stranger named John and seeing what happens.
Read the taleI Once Gave an NVIDIA Keynote — and I Didn't Work for NVIDIA
A dinner in Tokyo, an accidental sake contest, and eleven hours with a programmer's reference manual.
Read the taleI Killed Our Own Technology
The hard part was not seeing that Microsoft had a better answer. It was being willing to stop defending ours.
Read the taleSometimes You Fix the Bottleneck by Moving Inside It
We stopped pushing certification work across the boundary and put someone where the work actually happened.
Read the taleThe thread that connects them
Start with people.
Make the next step easier.
That is the same approach I bring to a chapter website, a dealership’s rider communications, or a small business’s everyday digital work.